SSiD Operations

Information about our service we are currently able to offer to graduates.



Due to staff shortages SSiD is operating a restricted service until October 2023.  

This includes: 

  • A change of opening hours:
    • Monday to Friday
    • 10am to 12pm and 1pm to 4pm 
  • No telephone service during September.
  • No email service during September.
  • No live chat service during September.

We would encourage you to use the drop-in service as enquiries through other channels will not be responded to.

Online store requests

We are not able to process documents requests at this time.

As a result document processing time will be 2 weeks longer than usual.

apologies for the inconvenience this causes.

a large group of students are infront of a bright mural

Information for students

The Student Services Information Desk (SSiD) answers a range of general student related enquiries