As a Languages for All student, your registration process can be completed online, meaning you don’t need to come and see us in person. This guidance has been produced to help you navigate the process.
|What is the pre-registration system?
When you register online you have a number of different tasks to complete. This includes
- making a payment and/or setting up a payment plan,
- activating your University computer account,
- uploading an image for your UCard
- and completing your registration.
Registration cannot be completed until many of these steps are done - for example after you’ve made your payment, you need to go back into the pre-registration system to complete the final steps.
|Accessing the pre-registration system
To complete this process, you need to have a username and password so you can log in to the pre-registration system.
Where can I find my username?
Your username is sent you in an email which is generated when your application has been processed and an offer has been made. NB You may receive two emails - both of these will contain your username.
Where can I find my password?
The first email that is sent to you includes instructions about how to set up your password. Follow the online steps and you will be able to create your own password which you can then use to log in to pre-registration.
The second email that is sent includes a link to allow you to ‘recover’ your password.
This link will also work for people who have not already set up their password, so please don’t be confused by the use of the word ‘recover’.
If you didn’t get, or didn’t act upon, the first email, simply click on the ‘recover’ link and follow the online steps to create your password.
|Having problems logging in?
There are various reasons why you may have issues logging in to the pre-registration system, some of them may be solved by checking the guidance below:
I keep getting error messages
First of all, check that you are using the right username (you can find this in the email sent to you by the University) and that you are typing your password correctly. Check that the CAPS LOCK button isn’t pressed and make sure you’re not adding any spaces into the password.
If you are still having problems, you could try resetting your password (refer to the guidance in the download box to the right).
I am already studying on a different course at the University
The way the student system works means that for each separate course that you are registered on, you’ll have a different Registration Number. For each Registration Number there is a different username and password. We know this can be confusing and are looking at ways to make things easier, but for now it’s important that you use the correct username and password to access the system.
Still not working - or you don’t have access to a computer?
We’re happy to help you through the registration process if the online system isn’t working for you. Please contact us on 0114 222 1288 or at firstname.lastname@example.org between the hours of 9am and 4.30pm on weekdays and we will help you to register. You can also call in to see us during these hours. We are on Level 6 of the Students’ Union Building. (campus map)
|A note about Temporary Registration
If you apply after or very close to the date when your class begins, you might be worried about getting registered in time to start your studies. In particular, if you have a query about your fees or you need a bit more time before you can pay, you might be delaying your registration.
This is why we have the option to register you ‘Temporarily’ so you can get started and sort out your fees later. You can request temporary registration via the online system or you can contact us directly to discuss your options. It’s far better to do this than to hold off on registering until you are ready to pay.