Contact us

If you have a general question, need some help, or wish to provide feedback on our services, we're always happy to hear from you.

Postal Address

University Library, Western Bank, University of Sheffield, S10 2TN

If you are returning books to the Library by post, please address to:
Information Commons
University of Sheffield,
44 Leavygreave Road,
Sheffield, S3 7RD

Library sites and opening hours

Online Library Help, 0114 222 7200 (external), 27200 (internal)

Chat Service - get in touch during Library Help opening hours using our online chat service.

Online form [See Library Help & Feedback form below]


Can I get help with literature searching? What is myLibrary Account and how do I access it? How do I reference? Where can I store my research data? How do I book a group room in the library?
Browse our FAQs. We have over 500 FAQs for students, researchers, academics, and visitors!

Visit our Library Information Points

Library staff are also available at our main information points in all library sites during staffed opening hours.

Library sites and opening hours

Talk to us on social

You can also contact us via our social media channels Twitter and Instagram. We're online to answer questions Monday to Friday.

Library Staff List

If you are looking for a specific person please see our list of Library staff and their contact details.


We are always striving to deliver the highest quality service to all our users and constantly looking for ways to improve. We want you to tell us about your experiences at the Library, whether it’s about our services, resources or the facilities. Your opinions help to inform what we do.