If you have a general question, need some help, or wish to provide feedback on our services, we're always happy to hear from you.
University Library, Western Bank, University of Sheffield, S10 2TN
Online Library Help
email@example.com, 0114 222 7200 (external), 27200 (internal)
Chat Service - get in touch during Library Help opening hours using our online chat service.
Online form [See Library Help & Feedback form below]
Semester Library Help Opening Hours*
Monday - Thursday 9am - 6.45pm | Friday 10am - 6.30pm | Saturday & Sunday 12pm - 5.30pm. Bank Holidays 9am - 4.45pm.
*excluding Christmas closure.
Can I get help with literature searching? What is myLibrary Account and how do I access it? How do I reference? Where can I store my research data? How do I book a group room in the library?
Browse our FAQs. We have over 500 FAQs for students, researchers, academics, and visitors!
Visit our Library Information Points
Library staff are also available at our main information points in all library sites during staffed opening hours.
Talk to us on social
Library Staff List
If you are looking for a specific person please see our list of Library staff and their contact details.
We are always striving to deliver the highest quality service to all our users and constantly looking for ways to improve. We want you to tell us about your experiences at the Library, whether it’s about our services, resources or the facilities. Your opinions help to inform what we do.