How to access your student services

Information about our University services and activities for students who have recently registered and are new to Sheffield.



Student support

If you're struggling or need some advice, we have a range of support services that can provide tailored information, advice and support.

Student support contacts (student login required)

Student Online Support Hub

The Student Online Support Hub can direct you to any relevant support you may need.

Student Online Support Hub (student login required)

Unsure where to go?

If you're unsure which service you need, you can contact the Student Services Information Desk (SSiD) and they'll point you in the right direction.

SSiD (student login required)

Information and guidance

General information: SSiD

SSiD (Student Services Information Desk) is a 'one-stop shop' student information service that can answer the majority of your questions. You can also browse their web pages for information, support and guidance on all aspects of University life.


Health and wellbeing

University Health Service (UHS)

UHS is our National Health Service GP practice for all registered students. For more information, visit:

University Health Service

Student Mental Health, Counselling and Therapies Service

If you need mental health support during your studies you can book an appointment with the Student Mental Health, Counselling and Therapies Service. For more information, visit:

Student Mental Health, Counselling and Therapies Service (student login required)

Student Wellbeing Service

Our Student Wellbeing Service offers short-term, tailored one-to-one support if you’re feeling down, overwhelmed or struggling to adjust to student life. For more information, visit:

Student Wellbeing Service (student login required)

Group: Lunchtime Peer Support Group for Neurodivergent Students

The Student Wellbeing Service run a group for students who identify as, or are already diagnosed as, Neurodivergent (Autistic Spectrum, ADHD, ADD, Dyslexia, Dyspraxia), including those waiting for diagnosis. 

Every Wednesday 1pm-2pm, starting Wednesday 15th June.

  • Facilitated peer support group
  • Opportunity to meet other neurodivergent students
  • A space to be you
  • Make friends, share experiences, connect with others

Being a student at University can be exciting, but we understand that it can be difficult at times. We recognise that being Neurodivergent has its own challenges. The Lunchtime Peer Support Group for Neurodivergent Students is a space to meet other students, make connections, share experiences and focus on wellbeing and what that means for you.

The group will be online initially with no pressure to contribute. We hope that this group will evolve and be shaped and guided by the participants. Facilitation by faculty wellbeing advisers who are experienced in working with and supporting neurodivergent individuals.

You can use the following form to register your interest, or the link below that to join the meeting:

Register your interest

Student documents

 Information about documents for fully registered students, and how to get them.

Student documents

Safety and security

Safety and incident reporting

Our University Security Services are available 24 hours and provide a first-response service to incidents including noise complaints, crimes, alarms, and medical emergencies. For more information, visit:


Harassment and bullying

The pages below provide information on what to do if you or someone else has experienced harassment and/or bullying.

Harassment and bullying (student login required)

Hate crimes

We have a zero-tolerance policy towards hate crime.

The pages below provide more information and how to report it.

Hate crimes (student login required)

Sexual assault

The pages below provide information on sexual assault and how to report it.

If you or someone you know are in immediate danger, call 999 or 0114 222 4444 if you're on campus.

Sexual assault (student login required)

Staying safe

For general information on staying safe at home, out and about, online, and fire and bike safety, visit the page below.

Safety (student login required)

Money and finance

Managing your money

Visit our money management page which offers advice, money-saving tips, and an online money planner to help you budget.

Money management (student login required)

Working while studying

If you wish to find a part-time job in Sheffield during your studies, a good first step would be to contact the Employability and Placements Hub.

Employability and Placements Hub (student login required)

Student Fees and Funding Team

If you require any further information or support about money or finances, contact our Student Fees and Funding Team.

Student Fees and Funding Team (student login required)

Students with caring responsibilities

We can offer you dedicated advice, information and support if you have caring responsibilities.

Social activities

Clubs and societies

You can browse our range of over 300 clubs and societies on the page below.

Clubs and societies

Our Give it a Go programme allows you to try out a range of activities before signing up.

Give it a Go

Sport Sheffield

At Sport Sheffield you can join our University gym and a variety of classes and clubs.

To view all of the sporting activities offered, visit:

Sport Sheffield

Global Campus activities

Global Campus runs events and activities to help you meet students from all over the world, understand different cultures and practice your language skills. For more information, visit:

Global Campus

Learning and teaching

Digital learning

Blackboard is your Virtual Learning Environment at the University, where you can access your course content and online teaching. For more information, visit:

Blackboard for students

Course information

For information on the structure of a typical University course, exams, assessments, timetables, feedback and the academic support available to you, visit:

What to expect from your course

Your University Library

Across campus, you have access to several library sites where you can find resources for your course and your research, use study spaces, and access support when you need it.

Accessing the library

Faith and belief

Belief, No Belief and Religious (BNBR) Life Centre

Our Belief, No Belief and Religious Life Centre is open to all students.

For more information about our Belief, No Belief and ReligiousLife Centre, exams and religious observance, multi-faith activities and societies, visit:

Religious students

Careers and development

Careers and Employability Service

During your time at university you will develop a wide range of skills through your course, your work experience and extracurricular activities. You can reflect on and record these using mySkills.

Our Careers and Employability Service can provide expert and impartial support with your personal and career development to help you:

  • find part time jobs and placements
  • develop skills and reflect on these throughout your time at university
  • transition to graduate employment and further study

Careers and Employability Service

301 Academic Skills Centre

301 Academic Skill Centre provides workshops, 1:1 appointments and online resources for study skills, maths and statistics, student research and peer learning activities.

301 Academic Skills Centre

Higher Education Achievement Report

We offer a variety of extra-curricular activities for you to get involved in.

Any extra-curricular activities that you participate in will be counted on your Higher Education Achievement Report (HEAR).