Student Support

There are many support services available to students during the time in Sheffield. 

SSiD logoStudent Services Information Desk

The Student Services Information Desk (SSID) is the University's one stop shop for help and information. SSiD staff deal with a wide range of enquiries and will know who to direct your query to if they can't answer it directly. If you're unsure who you need to contact, it's worth talking to SSID first.

Student Services Information Desk

Personal Tutors

Every taught student is assigned a member of staff in their academic department who is available for academic and personal support.

Our Commitment

University Health Service

GP and health care services available for students on campus. 

University Health Service

Multi-Faith Chaplaincy

Offering care and support for students of all faiths or none.

University Chaplains and Religious Advisors

Academic skills support

Specialist workshops for developing academic skills.

301: Student Skills and Development Centre

University Counselling Service

A free and confidential service offering individual, group and online psychological support

University Counselling Service

Students with disabilities

Support is available for students who have an impairment or condition that makes study-related tasks particularly challenging.

Disability and Dyslexia Support Service

Accommodation support

All students in university owned or partnership accommodation are visited regularly by Residence Mentors who also organise community events.

Residence Mentors

Central Welfare and Guidance (CWAG)

The CWAG team provide guidance for students who are experiencing significant personal difficulties and assist them in accessing appropriate support. 

Central Welfare and Guidance

Peer mentoring

Available to new undergraduate students to help with the transition to university life and to answer questions before they arrive in Sheffield.

Sheffield Mentors

Student Advice Centre

A free and supportive service run by the Students' Union offering impartial information and representation.

Student Advice Centre

Things Not Going Right?

For students facing a particular challenge, SOS (Student Online Support) is an online signposting service that will help them to identify the most appropriate support service.

Student Online Suopport


A confidential 24-hour advice service run by trained student volunteers.



Due to data protection laws, staff at the University are not allowed to release information about our students to a third party without their express consent. This includes family members.  Students are requested to provide emergency contact details so that we can contact you in case of a medical emergency and at the request of a medical professional.