Library Autumn Update
Last Updated: 24 September
Please bear with us while we begin to implement changes within The Library in line with government guidance on the easing of COVID safety measures.
Please note, from Monday 27 September the Information Commons will be open 24/7.
Western Bank Library
From Monday 27 September Western Bank Library will be open at the following times:
Monday - Friday, 9.00am - 7.00pm
Please note, from Monday 11 October Western Bank Library will be open as follows:
Monday - Friday 9.00am - 9.00pm (staffed until 7.00pm)
The Health Sciences Library, Royal Hallamshire Hospital
From Monday 27 September the Health Sciences Library, Royal Hallamshire Hospital will be open as follows:
Monday - Friday, 9.00am - 7.00pm (staffed until 5.00pm)
For current opening times please see the Library Sites page.
We continue to review our sites and services to ensure they are COVID safe and meet the needs of staff, researchers and students. We have created a bank of informative FAQs, below. However if you require more information or have a specific question that we haven’t addressed please get in touch via Live Chat, or email: firstname.lastname@example.org.
Frequently asked questions
Safety in the Library
|How are we keeping you safe in the Library?||
It’s important that you help to keep our community safe. Further information is available here.
We want you to feel safe in your Library space, if you need to contact the Library about a wellbeing issue when studying in our Library Learning spaces please text “Wellbeing plus your location” to 01952783022
We have put the required safety measures in place to help keep you safe whilst using the Library. These include:
|Do I need to wear a face covering?||
Whilst we are reviewing government guidance and University procedures relating to COVID safety measures, we encourage you to continue to wear a face covering while moving around in the library.
|If I test positive for COVID-19 after recently visiting the library, what should I do?||
If you experience COVID-19 symptoms you should follow the University guidance available in relation to self-isolation and positive testing.
Information for graduating students
Graduates will receive an alumni membership card in September 2021, this will be sent to the address on your student record - so make sure this is up to date! Guidance on how to change the address on your student record can be found here: www.sheffield.ac.uk/ssid/record/change-your-address
The alumni membership card allows you to apply for an alumni library card plus a whole host of other benefits. Visit the Alumni web pages for further information: www.sheffield.ac.uk/alumni/benefits/membership-cards
Can I study in the Library and what are the opening times?
Learning spaces are available at Western Bank Library, Information Commons and Health Sciences Library, Royal Hallamshire Hospital.
For current opening times please visit our Library Sites web page.
Other places to study:
|Can I use rooms for group study?||
Group Rooms are currently available at the Information Commons. To use a Group Room you must book via the reservation page.
Group Rooms at Western Bank Library and the Health Sciences Library, Royal Hallamshire Hospital will be available soon.
|Can I use the assistive technology spaces?||
Yes, bookable assistive rooms and spaces will be available for students who need them. If you have any questions, please email email@example.com
|Are the prayer rooms in the Information Commons open?||
Yes, both prayer rooms on level 4 are open for use.
Please note, for social distancing each room has a maximum usage limit of two people at any one time. Due to Covid-safety, the prayer rooms are only available to students using the Information Commons for study.
For further information about alternative prayer rooms, please contact Student Services.
|Are the lifts available to use?||Yes, but only one person at a time. Please refer to the University of Sheffield safety guidelines.|
|Are the toilets open as normal?||Yes, but single occupancy only. Please refer to the University of Sheffield safety guidelines.|
|When will learning spaces in The Diamond reopen?||
Learning spaces in the Diamond will be available soon, please refer back to this page for updates.
For information on all available learning spaces, please visit the University’s Learning Spaces web page.
|Can I eat and drink in the Library?||
It is currently prohibited to eat in Library buildings.
|Can I request books?||If we have a print copy of a book that is loanable you can click “request” on the StarPlus record for the book to reserve a copy. We will then email to let you know when the book is available for you to collect.|
|Can I browse material held in the Library?||
Yes, you can browse and borrow the Library's physical collection at the Information Commons, Western Bank Library and The Health Sciences Library, Royal Hallamshire Hospital. Please ensure social distancing by browsing a book aisle one person at a time. There are self issue machines available at all libraries should you wish to issue any material to your library account.
|Can I borrow a laptop?||
The Library laptop loan service is currently suspended. If you need help buying a laptop, please consider the University’s bursary scheme.
|Can I view items in Special Collections?||
Please email firstname.lastname@example.org to discuss your requirements. We have limited capacity for you to be able to view these items.
|Can I use the postgraduate storage lockers in Western Bank Library?||
No, these are not available at this time.
|Are the printers and scanners available?||
Printers are available at all library sites. Please wash and/or sanitise your hands before and after use.
To print to the student pre-pay printers from your mobile device use the share/email function to send the file to the corresponding email address as follows:
Printers are available in a number of locations for use on a walk-up basis. Please contact IT services for a full list of printing services available across campus.
Please note, printing is currently unavailable in the Students Union.
|How can I order books not currently available through the University Library?||
Please use the Library Resource Recommendation Form to request items that are not currently available.
Help & Support
|Can I get help in the Library?||
Library staff will be available at reception points. To assist in keeping everyone safe, we encourage you - where possible - to chat with us online via Live Chat, or email: email@example.com.
We are constantly adding to our Frequently Asked Questions so that you can get up to date answers to your questions quickly, particularly outside of our staffed hours.
Your subject librarian can give you advice on developing your research skills and exploring the range of specialist resources in your discipline.
Information for researchers
|I am a researcher and I need a print book that you hold in the Library or that's out on loan. Can I access it?||
Yes, you can browse and borrow the Library's physical collection at the Information Commons, Western Bank Library and The Health Sciences Library, Royal Hallamshire Hosptial. Please ensure social distancing by browsing a book aisle one person at a time. There are self issue machines available at all libraries should you wish to issue any material to your library account.
If we have a print copy of a book that is loanable you can click “request” on the StarPlus record for the book to reserve a copy. We will then email to let you know when the book is available for you to collect.
|How can the Library support my research?||
For help and information on how the Library can support your research, please visit our Research page.
|I am an external member/member of the public/SCONUL user. Can I still use the Library?||
For safety reasons, we must limit the number of people that can use the library. We are only open for current University of Sheffield students, staff and researchers.
We are working towards reinstating external membership access from September.