Parking Charge Notice
The University car parks are patrolled regularly by our Campus Wardens to ensure proper parking and legitimate use. The aim is not to catch people out but rather to protect the interests of the University and colleagues who have correctly followed the parking procedures.
Vehicles that cannot be identified by means of a University permit or a registration number on our database, or fail to park in line with the terms and conditions, will be issued with a Parking Charge Notice of £100 - reduced to £60 if paid with 14 days.
University permit holders may be contacted or be issued with a warning notice under certain circumstances, but please do not assume this to be the case. Should you receive a warning, do not ignore it - if you are unsure why a warning has been issued email email@example.com
Permit holders that ignore Parking Charge Notices or repeatedly attract them may have their permit withdrawn.
How to avoid a Parking Charge Notice
- Ensure your vehicle details and permit are up to date. You can do this online.
- Make suitable arrangements for contractors and visitors.
- Park in clearly marked bays, don’t park on yellow lines, hatched areas or cause an obstruction to other users.
- If you have a scratch card permit, make sure you display the scratch card clearly with all details on view.
- Don’t park in areas coned off by Parking Services.
What to do if you get a Parking Charge Notice
Parking Charge Notices are the responsibility of Excel Parking, an external company who deal with all administration of the Parking Charge Notice and debt collection for Parking Charge Notices issued at the University of Sheffield.
All contact should be with Excel Parking, anyone receiving a Parking Charge Notice must pay, or make contact with Excel Parking, within 28 days in order to avoid escalation of the notice. We recommend that you do not ignore the Parking Charge Notice.
Excel Parking are members of the IPC and as such are able to obtain keeper details from the DVLA. Ignoring the notice would result in the case escalating as per IPC guidelines and the Parking Charge Notice will be passed to a debt collector. This will see the debt increase in value and may result in court action against the keeper of the vehicle/person liable.
Make a payment
Parking Charge Notices are £100, this reduces to £60 if paid within 14 days. To make a payment, follow the instructions on the notice. If you wish to appeal, do not make a payment and follow the instructions below.
Appeals against Parking Charge Notices
If you intend to contest a Parking Charge Notice, an appeal should be made in writing to Excel Parking following the instructions on the notice or online.
Grounds for challenging a Parking Charge Notice are that it has been issued incorrectly. However, if you believe there are exceptional circumstances please appeal to Excel Parking. Excel Parking and the University have an agreed process to review.
If you wish to appeal, do not contact EFM. Only by contacting Excel Parking can a Parking Charge Notice be put on hold whilst an appeal is considered.
Excel Parking can be contacted in a number of ways:
Excel can be contacted in a number of ways:
You can pay or appeal by email at https://excel.zatappeal.com/, alternatively post an appeal to:
The Central Processing Office,
Excel Parking Services Ltd,
PO Box 4777, Sheffield, S9 9DJ
Tel (24 hr payments): 0845 226 9138
Tel (enquiries): 0114 261 7111