Where is my certificate?

Information about degree certificates from 2025

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Certificates from Graduation 21 to 25  July 

Please see the expected shipment timelines below:

DHL and Special Delivery (UK) – Shipping week commencing 28 July.

  • DHL recipients will receive a notification via email or text once the parcel is on its way. Delivery typically takes up to 7 days from dispatch.
  • Special Delivery items typically arrive within 48 hours of dispatch.

Standard Delivery – Shipping week commencing 4 August.

  • UK deliveries typically arrive within 10 working days of dispatch.
  • International deliveries may take up to 6 weeks, depending on the destination. This is not a tracked service, so we are unable to provide a tracking number.

Please wait until the estimated delivery times (as above) have passed before contacting us.