Access and evacuation: The Diamond
Where can I park?
The nearest designated disabled parking is next to Jessop Building. To use these spaces, you will need to display a local authority disabled person’s badge or a University permit. You can find further information about University parking at Parking Services.
How do I access the Diamond?
Several of the outer doors are power-operated by means of a push pad. Between 6pm and 8am you will need to swipe your UCard in the reader next to the push pad. If you have difficulty opening the outer door, a member of the Welcome Desk staff will let you in. They are available 24 hours a day, 7 days a week.
Inside the building, the glass scenic lift next to The MindSphere Lounge takes you to Level 1. You can then go through the entrance gates on Level 1 and use one of the lifts in the corners of the building to access other floors. A valid UCard is required to pass through the entrance gates. Welcome Desk staff will be happy to assist you if you encounter any difficulties. The scenic lift also takes you to the basement level of the Diamond.
Please note that the doors to the Reference Collection on Level 4 are heavy and are not power-assisted, so please ask if you need help. Library staff are available at the Level 4 Information Desk during staffed hours.
What facilities are there for disabled customers?
There are accessible toilets on all levels, mostly near the lifts in the corners of the building. There are also gender neutral toilets on Level 0, which include an accessible toilet.
What if the lifts break down while I am upstairs?
In the unlikely event that all the lifts break down while you are upstairs and you need assistance to leave the building, please inform a member of Diamond staff or ask someone to do this for you. Alternatively, ring the Welcome Desk on (0114) 2229134 if you have a problem.
Emergency evacuation - where do I go?
The Diamond is a very large building and we strongly recommend that you familiarise yourself with the refuge points and escape routes as soon as possible. If there is a fire, please make your way to the nearest safe emergency exit or evacuation refuge point. You must not use the lifts if there is a fire.
If you are on level 0, please leave by the nearest safe exit.
If you feel confident to do so, use the stairs located next to the lifts in the corners of the building. Walk down to level 0, then leave by the nearest safe exit. If you are a wheelchair user or are unable to walk down the stairs unaided, go to the nearest evacuation refuge point and use the refuge communication system.
Where are the evacuation refuge points in the Diamond?
These are in the lift lobbies in the corners of the building.
What should I do when I reach an evacuation refuge point?
Press and release the red ‘Push for Help’ button, to speak to someone who will be able to offer assistance. Further detailed advice and information is available on the poster next to the refuge communication system.
Where is the assembly point?
In the grounds of St. George’s church.
The Deaf Messaging Service (DMS)
DMS allows you to connect to the University fire alarm system simply by sending a text message from your mobile phone. Once connected you will receive a notification by text message when the fire alarm for that building is activated.
To connect to the service for The Diamond, simply send a text message with the code sheff19 to 07797 870 999. For more information and the codes for other locations please see the DMS page.
Further information and comments
If you would like further information or wish to comment on any aspect of the service for disabled and dyslexic customers, please contact us by: