Open day FAQs
Coming on an open day? Find the answers to your questions here.
If you have any further questions or queries, get in touch by email using firstname.lastname@example.org.
Do I need to book to attend an open day?
Yes. Prospective students are welcome to attend one or two department talks. Due to the finite number of places the venue can accommodate for each talk, you need to book your attendance, to ensure that there will be space for you on the day.
However the department talks are the only fixed party of your visit. There are many other activities on campus which you can get involved with on the open day (such as attending one of the general talks, taking a walking tour of our campus, and visiting an example of student accommodation) which do not require booking, just come along to whatever interests you.
What time does the day start and finish?
Our open days begin at 10am and finish at approximately at 4pm but how you plan your day is up to you. However, we do ask that you attend the department talks at the time that you have booked for.
Will I receive open day information by email or post?
When you book a place on one of our open days, you will receive an email confirmation within 24 hours, which contains useful information about our open days. If you do not receive this email after you have made this booking, please contact us on 0114 222 9872.
Approximately two weeks before the open day, you will receive a confirmation letter, an Open Day Guide, and a map of our campus through the post.
It’s less than two weeks before the open day and I still haven’t received any information from you by post. What shall I do?
If for any reason you have not received your letter, guide and map before you depart for the open day, please don’t worry. Key information included in the letter regarding issues such as travel and parking can be found on this page.
Please also print the email confirmation that you received when you originally booked a place on the open day (plus any other important correspondence you may have had with us regarding your department talks) and bring this with you.
Maps and guides will also be available to collect in person from the general information desk on the day.
Do I need to register upon arrival at the open day?
Registration is not required on arrival, however your attendance will be recorded upon entry to the subject talk.
I'm no longer able to attend the open day, can I cancel or change my booking?
If you are no longer able to attend our Open Day or if you would like to make changes to your booking, please contact us at email@example.com.
Please provide your full name and date of birth when requesting a change so we can find your original booking.
How long do department talks last?
The duration of department talks varies depending on the talk and any other activities the department may be offering as part of the session. Please refer to your booking confirmation email or letter for the duration of each department talk.
Can I attend more than one department talk?
Yes. You are able to book a place on two department talks if you wish. You will be given this option when booking on to the open day. As spaces on the talks are limited to a certain number at each venue, you do need to book on to both talks you are interested in, to guarantee your places.
If you are interested in more than two subjects, please come and speak to staff on the General Information Desk on the day of your visit. If there are places still available on other talks, you will be more than welcome to attend.
If places are unavailable on the day, please don’t worry. We know that there are many different options in some subject areas, and it can be difficult to choose between them. To help you with your decision, representatives are on stand-by in various Faculty exhibitions across the campus to answer questions and give advice.
For more information about the Faculty exhibitions and opening times, please refer to the Open Day Guide.
I’ve booked a place on a department talk. Can I change my booking?
It may be possible to change your booking if you contact us well in advance of the open day you have booked to attend. Please note that the closer we are to the open day date, availability on other talks will often very limited. Please contact us for more information by emailing firstname.lastname@example.org.
How long do the general talks last?
These last 30 minutes, but you may wish to allow extra time for finding a seat at the beginning and listening to questions following each talk.
Can I bring family and friends?
Prospective students are more than welcome to bring family and friends to the open day and you are able to book one additional visitor on the department talks you will be attending. We cannot guarantee any more visitors accompanying you a place at the department talks as there are limited spaces and priority is given to prospective students.
In the event that other family members or friends are unable to attend the department talk with you, they are more than welcome to take part in one of the tours, go to one of the talks, or even just relax with a cup of coffee in one of our catering outlets.
Do you have disabled access?
All our venues have disabled access. If you need any help on the day, our staff and student ambassadors are there to help.
If you are a blue badge holder, it is important that you let a member of the UK/EU Recruitment Team know this. We may be able to reserve car parking for you, as long as we are informed in advance of the open day.
Our Disability and Dyslexia Support Service can also offer further advice on access to buildings, car parking and other facilities.
Are there places to stay overnight close to the University campus?
There are a number of hotels and B&Bs in Sheffield. Visit the Welcome to Sheffield website for more information.
Can I go on a campus tour during the open day?
Yes. You can pick-up a self-guided campus tour booklet from either the General Information desk on one of the Information Hubs and take the tour at a time to suit you.
We also run campus tours every Wednesday. Our campus tours are led by trained student ambassadors and take approximately one hour and 15 minutes. You can find out what Sheffield has to offer from a students' perspective and visit University facilities on central campus.
Can I visit an example of your student accommodation during the open day?
Yes. There will be tours running throughout the day to the accommodation. You do not need to book in advance, just turn up to the meeting point (to be announced) where you will be directed by one of our student ambassadors.
You will be shown around one of the apartments and get to talk to existing students about life at the student village.
Coaches are being provided for your convenience on the day but the accommodation is only a 20 minute walk from the main University buildings. For directions, please ask a student ambassador on the day. We recommend that you allow approximately an hour for an accommodation tour (excluding queuing time).
Where can I park?
Parking on and around the campus is limited so we recommend travelling to the University by train or using one of the Park and Ride Services which will take you directly to the University of Sheffield tram stop.
From the M1, exit at Junction 33 for the Nunnery Square park-and-ride site, or Junction 34 for the Meadowhall Interchange park-and-ride site. From either site, take the yellow route tram towards Middlewood.
If you're coming to Sheffield from the West (via the A628 or A61) then use the Middlewood park-and-ride site. Take the yellow route tram towards Meadowhall.
For those who do wish to drive, car parking is available nearby and the closest to the Students’ Union is located at Q-Park, Durham Road. Please note this car park is pay on exit.
I am travelling to Sheffield by train. How do I get to the University from the station?
Sheffield Railway Station is situated approximately a mile and a half away from the University of Sheffield. It is advisable to catch either a tram or a bus to the campus.
Trams run directly from the station to the University every 12 minutes. You need to catch the blue line heading towards Malin Bridge and get off at the University of Sheffield tram stop. The journey time is approximately nine minutes.
The main University of Sheffield campus is easily accessible by public transport. From the transport Interchange (opposite the station), a range of buses go to and from this area, including the 30, 120, 123, 51 and 52 and all pass by the University.
Alternatively, a taxi from the station will cost around £5.
I am a teacher and would like to bring a group of students to one of your open days. How can I make a booking?
For further information about visiting an Open Day as a school group, please contact Kath Dawson in UK Recruitment: