Find out how to access and evacuate The Diamond.
The nearest designated disabled parking is next to Jessop Building. To use these spaces, you will need to display a local authority disabled person’s badge or a University permit. You can find further information about University parking at Parking Services.
Accessing The Diamond
Several of the outer doors are power-operated by means of a push pad. Between 6pm and 8am you will need to swipe your UCard in the reader next to the push pad. If you have difficulty opening the outer door, a member of the Welcome Desk staff will let you in. They are available 24 hours a day, seven days a week.
Inside the building, the glass scenic lift next to The MindSphere Lounge takes you to level one. You can then go through the entrance gates on level one and use one of the lifts in the corners of the building to access other floors. A valid UCard is required to pass through the entrance gates. Welcome Desk staff will be happy to assist you if you encounter any difficulties. The scenic lift also takes you to the basement level of the Diamond.
The doors to the Reference Collection on level four are heavy and are not power-assisted, so ask if you need help. Library staff are available at the level four Information Desk during staffed hours.
Facilities for disabled customers
There are accessible toilets on all levels, mostly near the lifts in the corners of the building. There are also gender-neutral toilets on level 0, which include an accessible toilet.
What if the lifts break down while I am upstairs?
In the unlikely event that all the lifts break down while you are upstairs and you need assistance to leave the building, inform a member of Diamond staff or ask someone to do this for you. Alternatively, ring the Welcome Desk on +44 114 2229134 if you have a problem.
The Diamond is a very large building and we strongly recommend that you familiarise yourself with the refuge points and escape routes as soon as possible. If there is a fire, make your way to the nearest safe emergency exit or evacuation refuge point. You must not use the lifts if there is a fire.
If you are on level 0, leave by the nearest safe exit.
If you feel confident to do so, use the stairs located next to the lifts in the corners of the building. Walk down to level 0, then leave by the nearest safe exit. If you are a wheelchair user or are unable to walk down the stairs unaided, go to the nearest evacuation refuge point and use the refuge communication system.
Evacuation refuge points
These are in the lift lobbies in the corners of the building.
What should I do when I reach an evacuation refuge point?
Press and release the red ‘Push for Help’ button, to speak to someone who will be able to offer assistance.
Download detailed advice and information on the Refuge Communication System (PDF, 401KB)
In the grounds of St. George’s church.
The Deaf Messaging Service (DMS)
DMS allows you to connect to the University fire alarm system simply by sending a text message from your mobile phone. Once connected you will receive a notification by text message when the fire alarm for that building is activated.
To connect to the service for The Diamond, simply send a text message with the code sheff19 to +44 7797 870 999. For more information and the codes for other locations see download more information on the DMS (PDF, 374KB).
Further information and contacting us
If you would like further information or wish to comment on any aspect of the service for disabled and dyslexic customers, contact us by:
- Email: firstname.lastname@example.org
- Telephone: +44 114 222 7204